Introduction

The Repeatable Onboarding for Managed Services (ROMS) article on source has a great introduction to managed services.

There are multiple steps to onboard a managed service:

1. First the ROMS process needs to be completed.
2. Then the onboardig acceptance criteria checklist has to be completed, along with other requirements, to onboard the addon to production.
3. The addon must then pass a soak test.
4. The addon then has to run in production for a given amount of time to prove its stability, and then the pager can be handed over. See the pager handover section for more information.